Travel and Transportation
Turn operational excellence into your competitive edge
Airlines have already chosen Apple — in the cockpit, at the gate, and in the cabin. Mobidelio ensures that investment delivers its full value across every device, every crew member, and every traveler interaction.
From the cockpit to the gate — Apple is how aviation operates
Airlines were among the first enterprise organizations to recognize what Apple could do for their operations. iPad replaced 35kg of paper manuals in cockpits worldwide. iPhone put real-time information in the hands of cabin crew. iPad gave gate agents the tools to resolve traveler issues before they reach the counter. The industry made the Apple decision publicly and proudly. Mobidelio's role is ensuring that decision delivers full operational value — managing every Apple device across your entire fleet so crews perform, gates run, and travelers arrive with the experience your brand promises.
Things to know
The market reality for airline and travel IT leaders
01
35kg
Of paper documentation replaced by iPad as Electronic Flight Bag per aircraft
Airlines including American, Alaska, and United have documented measurable fuel savings, faster pre-flight preparation, and real-time manual updates — replacing paper with a platform that never goes out of date mid-flight.
Source: American Airlines, Alaska Airlines EFB Program
02
61%
Of airline IT leaders reported a cybersecurity incident or data breach in the past year
Aviation is an increasingly targeted sector. Managing thousands of Apple devices across global routes without centralized security visibility is an operational and compliance risk no airline can afford.
Source: SITA Cybersecurity Report, 2023
03
7 in 10
Travelers say staff technology quality directly influences their loyalty to an airline
A gate agent who can resolve a rebooking in seconds, or a cabin crew member who knows a traveler's preferences before they board — these moments are made possible by well-managed Apple devices.
Source: J.D. Power Airline Satisfaction Study
Industry challenges
A pilot's iPad that fails before departure isn't an IT ticket — it's a delayed flight. When the Apple devices crews depend on for Electronic Flight Bags, navigation updates, and real-time comms aren't fully managed, the impact reaches the gate, the cabin, and the traveler. Operational reliability at airline scale requires proactive management, not reactive support.
Airlines manage thousands of Apple devices across global routes, time zones, and regulatory environments. Each device in a pilot's hands, at a departure gate, or in a cargo operation carries sensitive data and operational access. Maintaining security and compliance at that scale — across GDPR, aviation authority requirements, and enterprise IT standards — demands centralized visibility and continuous enforcement across every endpoint.
A cabin crew member boarding a flight in Singapore needs the same reliable iPhone experience as their colleague departing Amsterdam. Pilots, ground crews, and technicians move constantly between aircraft, terminals, and time zones. Consistent device configuration, real-time updates, and support that follows the workforce — not the office — aren't optional in aviation. They're operational requirements.
A gate agent with a fully functional iPad can rebook a missed connection before the traveler reaches the counter. A cabin crew member with iPhone can personalize service before the boarding door closes. These interactions define how travelers feel about your airline — and they only happen when the technology behind them is properly managed and always ready.
How we help
Services built for airlines and transportation operators
We bring together IT strategy, Apple device operations, and crew support into a single, integrated approach — built for the global routes, regulatory demands, and real-time operational requirements of the travel and transportation industry.
IT Consulting
Design the Apple IT strategy your airline operations demand
We help airline and transportation IT leaders build technology strategies that scale Apple across global operations — from EFB programs and crew mobility to ground operations and back office — with the compliance and security frameworks aviation requires.
Endpoint Management
Manage every Apple device across every route, hub, and base
From pilot iPads and cabin crew iPhones to gate agent devices and ground operations — we keep your entire Apple fleet deployed, secured, updated, and operationally ready across every location your airline serves.
Employee Digital Services
Keep crews supported and operational on every route
IT support that follows your workforce wherever they fly — fast onboarding for new crew, self-service tools for common issues, and proactive monitoring that resolves problems before they affect a departure.
Measurable impact
Operational Continuity
Proactive Apple device management that keeps pilot iPads, crew iPhones, and gate devices mission-ready before every departure.
Enhanced Passenger Experience
Crew equipped with reliable Apple devices deliver faster, more personal service — and travelers remember it.
Global Device Visibility
Centralized management of your entire Apple fleet — across every hub, route, and time zone, from a single pane of glass.
Security and Compliance
Endpoint security and compliance enforcement aligned with aviation authority requirements and data protection regulations across every market you serve.
Agile Workforce Enablement
Apple devices configured and supported for crews, technicians, and ground teams operating across every base and between every flight.
Data-Driven Insights
Device telemetry and operational insights that help IT leaders identify and resolve issues before they affect a departure or a traveler.
Proven results
A regional airline standardized its Apple fleet across all bases — from Electronic Flight Bags in the cockpit to iPhones for cabin crew and iPads at every gate — and reduced IT support incidents by 55%, eliminated paper-based crew workflows, and gave operations teams real-time visibility across their entire device fleet for the first time.
Ready to get more from your airline’s Apple investment?
Get in touch with our experts to discuss how Mobidelio can help your organization manage Apple at scale, keep crews operational, and deliver the traveler experience your brand promises.
