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The impact of passwordless authentication in day-to-day work

Identity Shift

A new identity paradigm

Passwordless authentication represents a structural shift in how users interact with corporate systems. Instead of relying on static, increasingly vulnerable secrets, authentication becomes anchored in possession (trusted device), inherence (biometrics), or cryptographic keys. This creates a model that is inherently resistant to credential theft and more aligned with the mobility and fluid digital behaviors of the modern workforce. For employees working across macOS, iPadOS, and iOS, passwordless eliminates the cognitive burden of managing dozens of passwords and enables smoother transitions between tasks, devices, and locations.

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Productivity Gains

Reducing friction to increase productivity

Adopting passwordless authentication creates measurable gains in operational speed. Each authentication event—whether unlocking a Mac, approving a privileged workflow, or accessing a SaaS application—becomes instantaneous. These moments, repeated throughout the day, accumulate into tangible performance improvements across the workforce.

90%

reduction in average authentication time.

4 hs

of productive work recovered per employee per month.

40%

drop in Help desk ticket volumes for password resets.

Security Integrity

Strengthening security through simplicity

Passwordless authentication removes one of the enterprise’s most exploited vulnerabilities: weak or stolen passwords. By combining platform-level biometrics (Touch ID, Face ID), Secure Enclave–backed keys, and identity provider integration, organizations reduce attack surfaces while improving user experience. For Apple fleets, the hardware-rooted security model becomes a powerful ally—identity becomes tied to the device and user, not to something they must remember and protect.

Cost Impact

Lowering support and operational costs

Password-related issues are among the top three drivers of IT support demand. Passwordless authentication substantially reduces the resource load required to manage and support identity operations. Service desks, onboarding teams, and security operations all benefit from simplified workflows.

30%

of all IT helpdesk tickets is password reset related.

$45

and more in savings per avoided reset.

$1M

in annual savigs for organizations with 5,000+ employees.

Hybrid Flow

Enabling seamless hybrid and mobile work

As hybrid work normalizes, employees move between home, office, airports, and client sites with increasing fluidity. Passwordless authentication supports this mobility by ensuring identity confidence without compromising the experience. From unlocking a MacBook with Touch ID to approving a secure workflow with a fingerprint on an iPhone, authentication becomes an invisible part of work instead of an interruption. For frontline and field roles, passwordless reduces login bottlenecks and supports faster shift transitions on shared iPad or kiosk deployments.

Risk Posture

Improving compliance and reducing risk exposure

Passwordless authentication aligns with modern regulatory expectations that emphasize strong, phishing-resistant authentication. By eliminating passwords, organizations drastically reduce credential-based attacks, support continuous authentication, and meet Zero Trust identity requirements.

80%

of breaches are related to credential-based attacks.

99%

less phishing effectiviness by adopting Paswordless MFA.

40%

drop in audit exceptions related to authentication.

Apple Advantage

Accelerating digital transformation for Apple-first environments

Passwordless accelerates broader modernization efforts. It supports smoother provisioning, reduces dependency on legacy identity infrastructure, and integrates natively with Apple’s security model. As organizations scale their fleets, passwordless becomes a foundation for zero-touch enrollment, conditional access, and seamless single sign-on across macOS and mobile devices. This strengthens IT operations and enhances digital employee experience, especially in environments prioritizing security, productivity, and simplicity.

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