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Mobidelio

Privacy Policy

Last Updated: January 23rd 2025

Scope

This policy applies to all visitors to our website, users of our contact forms, subscribers to our communications, and customers who engage with our IT services. It does not apply to information collected through third-party platforms, social media, or unrelated websites.

Information We Collect

We collect the following categories of information:

  • Personal Identification Information: Name, company, job title, email address, and phone number when you submit forms or request contact.
  • Technical Information: IP address, browser type, operating system, device identifiers, and usage data via cookies and analytics tools.
  • Transactional Information: Details related to service inquiries, support requests, or contractual relationships.
  • Marketing Preferences: Subscription choices and communication preferences.
  • Cookies and Tracking Data: Used to analyze website traffic, improve site performance, and personalize content.

How We Use Information

We process personal data to:

  • Provide and improve our services.
  • Respond to inquiries and support requests.
  • Communicate updates, offers, and marketing materials (only if consented).
  • Analyze website usage and enhance user experience.
  • Comply with legal obligations and enforce contractual terms.
  • Protect against unauthorized access, fraud, or misuse.

Legal Basis for Processing (GDPR)

  • Consent (e.g., marketing subscriptions).
  • Contractual necessity (to provide requested services).
  • Legitimate interest (to improve service quality and security).
  • Legal obligation (for compliance and record-keeping).

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by applicable law. Afterward, data is securely deleted or anonymized.

Data Sharing and Transfers

We may share information with:

  • Service Providers: For hosting, analytics, customer support, and marketing automation (under confidentiality agreements).
  • Business Partners: Only as required to deliver joint services or partner programs.
  • Legal Authorities: When required by law, regulation, or court order.

If data is transferred outside your jurisdiction, we ensure adequate protection through standard contractual clauses or equivalent safeguards.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent at any time.
  • Request data portability.
  • Object to or restrict processing.
  • File a complaint with your local data protection authority.

Requests can be submitted to privacy@mobidelio.com.

Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Data Security

We implement industry-standard technical and organizational measures, including encryption, access control, and regular audits, to protect data from loss, misuse, or unauthorized access.

Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect data from minors.

Legal

For questions regarding these Terms, please contact:
Mobidelio LLC
Email: legal@mobidelio.com